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Discussion topic: Marathon Man on Paramount +

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This message was authored by Vinnie+Vega This message was authored by: Vinnie+Vega

Marathon Man on Paramount +

I downloaded this film today, and we started watching it but after about 25 minutes the scenes started playing in the wrong order, ie the download was over 2 hours long and the end credits were playing after 40 minutes, then another scene started, the whole thing is out of order.

Anyone else tried watching it?


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Vinnie+Vega
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This message was authored by Vinnie+Vega This message was authored by: Vinnie+Vega Answer

Re: Marathon Man on Paramount +

Here is the reply from Sky : ( I've removed the name of the employee ) 

 

Good Afternoon,

 

Thank you for your email.

 

We are aware of an issue affecting several movies from Paramount Plus on Sky + HD boxes.

 

We are working to resolve this ASAP.

 

Thank you for your patience.

 

Kind Regards,

*********

Viewer Relations

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This message was authored by lettice This message was authored by: lettice

Re: Marathon Man on Paramount +

Posted by a Superuser, not a Sky employee. Find out more

There have been other reports of some content playing out similar to that.

Best is to send an email to the Sky Viewer relations team to report it.
ViewerR@sky.uk
They do respond to emails with any updates for your queries or problems.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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Vinnie+Vega
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This message was authored by Vinnie+Vega This message was authored by: Vinnie+Vega

Re: Marathon Man on Paramount +

Thanks.

Is it just my box do you think?

Has anyone else experienced this ?

Is there a link to notify them online, I don't want to spend hours trying to do it by phone!

This message was authored by caesarome This message was authored by: caesarome

Re: Marathon Man on Paramount +

Posted by a Superuser, not a Sky employee. Find out more

There have been reports on here from other members who have reported the same issue with Paramount content so I doubt very much that it is anything to do with your box.

 

You need to email them about this as advised by @lettice.

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Vinnie+Vega
Topic Author
This message was authored by Vinnie+Vega This message was authored by: Vinnie+Vega

Re: Marathon Man on Paramount +

Anyone got an email link to the right Sky address please ?

This message was authored by lettice This message was authored by: lettice

Re: Marathon Man on Paramount +

Posted by a Superuser, not a Sky employee. Find out more

As I mentioned in my post above;

The Sky Viewers relations team email address is;

ViewerR@sky.uk

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Vinnie+Vega
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This message was authored by Vinnie+Vega This message was authored by: Vinnie+Vega

Re: Marathon Man on Paramount +

Ah , sorry it didn't look like a normal link but worked when I copied and pasted it on an email.

I've sent this problem to Sky and will report back on here if i get an answer.

Vinnie+Vega
Topic Author
This message was authored by Vinnie+Vega This message was authored by: Vinnie+Vega Answer

Re: Marathon Man on Paramount +

Here is the reply from Sky : ( I've removed the name of the employee ) 

 

Good Afternoon,

 

Thank you for your email.

 

We are aware of an issue affecting several movies from Paramount Plus on Sky + HD boxes.

 

We are working to resolve this ASAP.

 

Thank you for your patience.

 

Kind Regards,

*********

Viewer Relations

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