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This discussion topic is read only Discussion topic: Landline

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This message was authored by: Alan+W+M

Message posted on ‎17 Aug 2021 07:12 PM

Landline

Anybody else with no phone connection in the Newbridge area ? Any knowledge of when it may be reintated ? Been off now for over a fortnight.

 

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎17 Aug 2021 07:15 PM

Re: Landline

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@Alan+W+M 

 

Do you have any means of contacting sky. 2 days is long enough to report a fault let alone 2 weeks

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This message was authored by: Daniel0210

Message posted on ‎17 Aug 2021 07:17 PM

Re: Landline

Posted by a Superuser, not a Sky employee. Find out more

@Alan+W+M Have you tried this link? https://www.sky.com/help/diagnostics/fix-problems-with-your-phone/check-your-phone-line 
If that doesn’t help you will have to contact Sky. They can check your line and if an external fault is found they will pass it to Openreach to investigate/fix. If you have no other means of contacting Sky come back to us and a user with the required level may escalate your issue to Sky to initiate a Chat.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: cookiemonsteruk

Message posted on ‎17 Aug 2021 07:20 PM

Re: Landline

Posted by a Superuser, not a Sky employee. Find out more

@Alan+W+M 

 

Is this county kildare ?  Nothing registering as a network outage so you'll need to contact sky

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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If I get it wrong humour me
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