Lack of as

[Colleen+Clarke]

Open reach engineer came round to fit my broadband  however told me my tree was preventing him to do so which is a lie contact sky had no contact back and paid upfront to have my broadband fitted 

[jamesn123]

Hi @Colleen+Clarke 

I dont think the Openreach engineer would just lie like that, they have strict working safety polices and its likely they couldnt do it for one reason or another.

You'll likely need to call Sky to get an update on the order and progress it to a second visit.