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This discussion topic is read only Discussion topic: Kids tv

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This message was authored by: Lorissa+White

Message posted on ‎01 Apr 2022 08:33 AM

Kids tv

I just had my first bill and kids tv is still on it I requested this to be taken off

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This message was authored by: GD1

Message posted on ‎01 Apr 2022 09:00 AM

Re: Kids tv

Posted by a Superuser, not a Sky employee. Find out more

@Lorissa+White  To have any packages removed you need to have given 31 days notice.

 

If you have only recently requested removal it may have been done after your bill was already produced.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Lorissa+White

Message posted on ‎12 May 2022 04:08 PM

Re: Kids tv

Cancel it please I'm not oayinv for a flipping kids channel when I do not watch it and I have no kids 

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This message was authored by: Daniel0210

Message posted on ‎12 May 2022 04:13 PM - last edited: ‎12 May 2022 04:15 PM

Re: Kids tv

Posted by a Superuser, not a Sky employee. Find out more
@Lorissa+White wrote:

Cancel it please I'm not oayinv for a flipping kids channel when I do not watch it and I have no kids 

We are customers here @Lorissa+White 
You’ll need to contact Sky to reduce part of your TV package giving the required notice of 31 days if you are out of contract. If you are in a minimum term, you can't usually cancel TV contracts until that has ended. Select ‘Need more help’ at the bottom of the following link which will lead to a phone number.
https://www.sky.com/help/articles/cancel-sky-tv
If you’re in the UK it should include a Message Us option between 0900-1930.
If you’re in the ROI it’s only by calling or writing in.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
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Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: caesarome

Message posted on ‎12 May 2022 04:24 PM

Re: Kids tv

Posted by a Superuser, not a Sky employee. Find out more

You were give advise back on the 1st April @Lorissa+White to remove this you need to contact Sky as nothing will be removed until you do.

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