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This message was authored by: Lisa+Cordiner

Internet password

I can't connect to my internet with my phone the password is saying incorrect and I have not changed it 

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This message was authored by: cookiemonsteruk

Re: Internet password

Posted by a Superuser, not a Sky employee. Find out more

@Lisa+Cordiner 

 

What router do you have?

 

The username is always admin

The password is either sky or wifi network security key . It might have been changed in light of the reported vulnerability

 

If neither works then hold the reset button on the back of the router for 10 to factory reset 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
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This message was authored by: cookiemonsteruk

Re: Internet password

Posted by a Superuser, not a Sky employee. Find out more

@Lisa+Cordiner 

 

Ok, late night misunderstanding. You don't want to access the router ?

 

Just press reset for 10 seconds to return to factory values

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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