This discussion topic is read only
Discussion topic: Internet connection - router booster
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 01 Jul 2021 01:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Internet connection - router booster
I have just moved house and my Sky router is located in a separate room to the Sky Q box. The house has thick walls and I am using plug-in (BT) boosters to enhance the internet is the main rooms remote from the Sky router. These signal boosters work well and provide a great signal. However, they appear to be confusing the Sky Q box. I have successfully connected the Sky Q box to the BT boosters, which have a separate password to the Sky router, but after just a few minutes the Sky Q box loses connection to the booster and I have to keep manually connecting thro' Network connections' and re-entering the password each time. Does any one know why this happens and how I can get the Sky Q box to permanently accept the booster?
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 01 Jul 2021 01:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Internet connection - router booster
@Uncle+Dick you will always have issues getting a stable connection where you use a third party wifi booster between a Sky hub and a Q box. The Q box will try to connect to the weak Sky wifi signal rather than the boosters signal.
Sky will supply a Sky booster if you call them and explain the issue however a better solution in homes with thick walls is often powerline adapters which use the mains wiring to carry the signal. You buy a kit with 2 adapters one plugs into the wall near the hub and is linked by an ethernet cable that comes in the kit the second is similarly plugged in near the Q box again use a wall socket. The Q box will provide strong wifi signal.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page