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This discussion topic is read only This discussion topic has been answered Discussion topic: In credit by accident

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This message was authored by: Jordangra00

In credit by accident

Wonder what I can do.

so I got paid today and I thought I would be clever and pay my sky bill so then I can be early in paying it. So I paid my bill as so but then I noticed that the bill has already gone out so now I'm in credit which I didn't mean to be.

 

is their anything I can do to get that money back as I kinda do need it?


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This message was authored by: caesarome Answer

Re: In credit by accident

Posted by a Superuser, not a Sky employee. Find out more

You will need to call Sky support so they can arrange for the money you paid to be refunded which will happen within 7 days. For future reference as you have a continuous payment method set up on your account you should never pay it yourself as doing so as you have discovered will not stop it from being taken.

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This message was authored by: caesarome Answer

Re: In credit by accident

Posted by a Superuser, not a Sky employee. Find out more

You will need to call Sky support so they can arrange for the money you paid to be refunded which will happen within 7 days. For future reference as you have a continuous payment method set up on your account you should never pay it yourself as doing so as you have discovered will not stop it from being taken.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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