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Discussion topic: In credit by accident
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Message posted on 23 Jul 2021 12:55 AM
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Wonder what I can do.
so I got paid today and I thought I would be clever and pay my sky bill so then I can be early in paying it. So I paid my bill as so but then I noticed that the bill has already gone out so now I'm in credit which I didn't mean to be.
is their anything I can do to get that money back as I kinda do need it?
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Message posted on 23 Jul 2021 05:42 AM
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You will need to call Sky support so they can arrange for the money you paid to be refunded which will happen within 7 days. For future reference as you have a continuous payment method set up on your account you should never pay it yourself as doing so as you have discovered will not stop it from being taken.
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Message posted on 23 Jul 2021 05:42 AM
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You will need to call Sky support so they can arrange for the money you paid to be refunded which will happen within 7 days. For future reference as you have a continuous payment method set up on your account you should never pay it yourself as doing so as you have discovered will not stop it from being taken.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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