ITV hub not downloading Series 3 of the Bay on Sky q, it says not available

[ChrisH2206]

No disrespect but we know that, the question is why does Sky Q not allow subscribers to view all episodes NOW as other platforms do. Sky Q is supposed to be the best up to date platform but on this front it fails to deliver

[Laing1]

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@ChrisH2206 wrote:

No disrespect but we know that, the question is why does Sky Q not allow subscribers to view all episodes NOW as other platforms do. Sky Q is supposed to be the best up to date platform but on this front it fails to deliver

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@ChrisH2206 because Sky are reliant on ITV to provide them if ITV are not providing them then nothing Sky can do, there could be any number of reasons why ITV are not providing them to Sky.  Same as ITV do not provide the full ITV hub to Sky Q 

[Hywel+Evans]

Sky advertises that the Sky Q Box comes with ITV Hub.  ITV advertises that the ITV Hub has all episodes of Series 3 The Bay to watch now.  

Sky is provising misleading information here.  Same as when they advertise you can connect 4 Sky Q Mini boxes to one Sky Q box, but fail to mention you can only watch 2 Mini boxes at the time.

[LGUser]

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@ChrisH2206 wrote:

No disrespect but we know that, the question is why does Sky Q not allow subscribers to view all episodes NOW as other platforms do. Sky Q is supposed to be the best up to date platform but on this front it fails to deliver

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STV on Sky Q gets all season 3. It's ITV that are not allowing all of season 3 in one go. I have no idea why ITV is not doing it the same as STV.

[Laing1]

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@LGUser wrote:

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@ChrisH2206 wrote:

No disrespect but we know that, the question is why does Sky Q not allow subscribers to view all episodes NOW as other platforms do. Sky Q is supposed to be the best up to date platform but on this front it fails to deliver

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STV on Sky Q gets all season 3. It's ITV that are not allowing all of season 3 in one go. I have no idea why ITV is not doing it the same as STV.

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@LGUser as I have explained they are different companies so could have different agreements with Sky 

[ChrisH2206]

In connection with this Sky made a deal in July last year to provide the ITV hub app via Sky Q, the least sky can do is to advise when in 2022 will this be available, after all it is 6 months since the initial announcement.

[Maxpeter1]

At the end of the show "the Bay" it says to watch all the shows watch on itv Hub ... how do I do this ? As cannot find the app on sky 

[SueWSM]

Yes, I get ITV Westcountry

[Laing1]

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@SueWSM wrote:
Yes, I get ITV Westcountry

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@SueWSM that is strange I guess you have tried a reboot of the box ?

[nigea99]

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@Maxpeter1 wrote:

At the end of the show "the Bay" it says to watch all the shows watch on itv Hub ... how do I do this ? As cannot find the app on sky 

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As mentioned previously on this discussion you will need to use the ITV Hub  app on another platform 

The ITV Hub is not currently an app on SKY Q & the ITV Hub section on SKY Q  does not contain eveything available on the full ITV Hub app 

[Luke1303]

Why can I not see all of the bay on sky q but can on itv hub? 
This isn't the only series it's happened to neither.  We need the full itv hub open to watch the full series but with sky q it doesn't let you!

[Doc5907]

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@Luke1303 wrote:

Why can I not see all of the bay on sky q but can on itv hub? 
This isn't the only series it's happened to neither.  We need the full itv hub open to watch the full series but with sky q it doesn't let you!

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@Luke1303 

All explained in the below thread..

https://helpforum.sky.com/t5/Sky-Q/ITV-hub-not-downloading-Series-3-of-the-Bay-on-Sky-q-it-says-not-...

[Luke1303]

That is not helpful. Put itv hub on sky q so we can watch th full series as we would on itv hub

[Daniel0210]

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@Luke1303 wrote:

That is not helpful. Put itv hub on sky q so we can watch th full series as we would on itv hub

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@Luke1303 Don't shoot the messenger. You aren’t talking to Sky staff here. This is primarily a customer helps customer forum and Sky won’t automatically contact you as the result of your post on here.

[Doc5907]

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@Luke1303 wrote:

That is not helpful. Put itv hub on sky q so we can watch th full series as we would on itv hub

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It might have been if you actually read it.

You should be asking ITV why they aren't giving Sky the full version of their Hub..