Discussion topic: I have recently moved and received my first sky hub I do not have a sky hub to return can you please

This message was authored by: Stephen+Goggin · ‎19 Nov 2021

I have recently moved and I got my first sky hub your text team keep asking me to return my old sky hub I do not have a old sky hub to return to you. Can you please stop sending me these txt message they are causing me stress. Stephen Goggin

This message was authored by: Daniel0210 · ‎19 Nov 2021

@Stephen+Goggin I’m afraid you aren’t talking to Sky Customer Services here. This is primarily a customer helps customer forum and Sky won’t contact you as a result of your post on here unless your post is escalated to them.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️

This message was authored by: cookiemonsteruk · ‎19 Nov 2021

@Stephen+Goggin

Hopefully one of the forums superusers can escalate this for you

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This message was authored by: Skull+Treaty · ‎19 Nov 2021

@Stephen+Goggin

You'll need to contact Sky directly - give them a call by dialling 150 from your landline device.

* * * * * * * * * * * * * * * * * * "Sometimes, the only choices you have are bad ones, but you still have to choose"

This message was authored by: Highlinder · ‎19 Nov 2021

@Stephen+Goggin I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

You can find more information about this process from the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: dmy24 · ‎20 Nov 2021

Thank you for escalating, a chat request has now been sent 🙂

This message was authored by: Lisa-P1987 · ‎22 Nov 2021

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert

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Discussion topic: I have recently moved and received my first sky hub I do not have a sky hub to return can you please

I have recently moved and received my first sky hub I do not have a sky hub to return can you please

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Re: I have recently moved and received my first sky hub I do not have a sky hub to return can you pl

Re: I have recently moved and received my first sky hub I do not have a sky hub to return can you pl

Re: I have recently moved and received my first sky hub I do not have a sky hub to return can you pl

Re: I have recently moved and received my first sky hub I do not have a sky hub to return can you pl

Re: I have recently moved and received my first sky hub I do not have a sky hub to return can you...

Re: I have recently moved and received my first sky hub I do not have a sky hub to return can you pl

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