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This discussion topic is read only This discussion topic has been answered Discussion topic: I have can’t access sky Atlantic even though it’s in my package

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This message was authored by: Sue+Wrigley

Message posted on ‎21 Jun 2021 08:01 AM

I have can’t access sky Atlantic even though it’s in my package

Sky Atlantic is in my package but can't access it is tell me it is not included in my subscription but it clearly is!

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This message was authored by: MightyQuinn Answer

Message posted on ‎21 Jun 2021 08:06 AM

Re: I have can’t access sky Atlantic even though it’s in my package

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sue+Wrigley   Are you trying to watch a HD programme without a HD subscription? 

Welcome to the Sky Community Forum

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Message posted on ‎21 Jun 2021 08:05 AM

Re: I have can’t access sky Atlantic even though it’s in my package

Posted by a Superuser, not a Sky employee. Find out more

@Sue+Wrigley Have you got the HD package? Have you tried watching / recording in SD (Ch 808).


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This message was authored by: MightyQuinn Answer

Message posted on ‎21 Jun 2021 08:06 AM

Re: I have can’t access sky Atlantic even though it’s in my package

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sue+Wrigley   Are you trying to watch a HD programme without a HD subscription? 

Welcome to the Sky Community Forum

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This message was authored by: Sue+Wrigley

Message posted on ‎21 Jun 2021 11:58 AM

Re: I have can’t access sky Atlantic even though it’s in my package

Ahh that might be it! Can I access sky Atlantic without being on HD? 

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This message was authored by: Sue+Wrigley

Message posted on ‎21 Jun 2021 11:59 AM

Re: I have can’t access sky Atlantic even though it’s in my package

Thank you .. I'll try that 👍

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