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Discussion topic: I have Sky Q and I am getting no signal on comedy central, tlc and music channels. Help

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This message was authored by Gillian1981 This message was authored by: Gillian1981

I have Sky Q and I am getting no signal on comedy central, tlc and music channels. Help

I am getting no satellite signal message on comedy central, tlc and music channels and its been like that for a week. Tried teou leshooting online but not helping. Anyone else had this? 

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This message was authored by GD1 This message was authored by: GD1

Re: I have Sky Q and I am getting no signal on comedy central, tlc and music channels. Help

Posted by a Superuser, not a Sky employee. Find out more

@Gillian1981  You will need to call Sky if you have followed the troubleshooting steps as it may well be your dish is misaligned.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Villa19 This message was authored by: Villa19

Re: I have Sky Q and I am getting no signal on comedy central, tlc and music channels. Help

Strangely I'm having this issue on exactly the same channels you mention 

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