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Discussion topic: I can't record and watch different channels on Sky+

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This message was authored by Mark39 This message was authored by: Mark39

Re: I can't record and watch different channels on Sky+

Posted by a Superuser, not a Sky employee. Find out more

@BazDA7 key the whole sequence in one go. Don't pause between key presses and don't wait for the screen to change. Remember fhe Select at the end of the sequence and you'll then be in the Installer Menu. You might find it easier not to look at the tv screen while you're keying tje sequence.

This message was authored by BazDA7 This message was authored by: BazDA7

Re: I can't record and watch different channels on Sky+

Thanks Mark39.

 

Yes tried that and worked.

 

Changed Single Feed Mode to OFF.

 

Then select to reboot Sky+

 

Stated No Signal?

 

Then screen changed to SKY+hd Please wait.

 

Now again stating No Signal?

This message was authored by BazDA7 This message was authored by: BazDA7

Re: I can't record and watch different channels on Sky+

And also getting error message 25?

This message was authored by BazDA7 This message was authored by: BazDA7

Re: I can't record and watch different channels on Sky+

Got SKY+ working again eventually.

 

Checked Single Feed Mode again and still showing 'OFF'.

 

Tried to record two other channels at the same time - both FAILED?

 

Apart from calling SKY any other suggestions before I do so.

 

Thanks again.

This message was authored by Mark39 This message was authored by: Mark39

Re: I can't record and watch different channels on Sky+

Posted by a Superuser, not a Sky employee. Find out more

@BazDA7 sounds like a problem with your dish setup. You'll need an engineer to investigate. 

This message was authored by BazDA7 This message was authored by: BazDA7

Re: I can't record and watch different channels on Sky+

Cheers again for that.

 

Yes did have a feeling that might be the case now.

 

Is the call out charge £65?

This message was authored by Mark39 This message was authored by: Mark39

Re: I can't record and watch different channels on Sky+

Posted by a Superuser, not a Sky employee. Find out more

@BazDA7 wrote:

Is the call out charge £65?


Yes, that's the standard charge. 

This message was authored by BazDA7 This message was authored by: BazDA7

Re: I can't record and watch different channels on Sky+

OK will give them a call.

 

Do you think this is why i cannot reset my PIN?

 

Could not remember old one so tried to reset.

 

Didn't recognise new PIN?

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