The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
27 Jan 2021 11:54 AM
Posted by a Superuser, not a Sky employee. Find out more@BazDA7 key the whole sequence in one go. Don't pause between key presses and don't wait for the screen to change. Remember fhe Select at the end of the sequence and you'll then be in the Installer Menu. You might find it easier not to look at the tv screen while you're keying tje sequence.
27 Jan 2021 12:15 PM
Thanks Mark39.
Yes tried that and worked.
Changed Single Feed Mode to OFF.
Then select to reboot Sky+
Stated No Signal?
Then screen changed to SKY+hd Please wait.
Now again stating No Signal?
27 Jan 2021 12:24 PM
And also getting error message 25?
27 Jan 2021 03:07 PM
Got SKY+ working again eventually.
Checked Single Feed Mode again and still showing 'OFF'.
Tried to record two other channels at the same time - both FAILED?
Apart from calling SKY any other suggestions before I do so.
Thanks again.
27 Jan 2021 03:11 PM
Posted by a Superuser, not a Sky employee. Find out more@BazDA7 sounds like a problem with your dish setup. You'll need an engineer to investigate.
27 Jan 2021 03:21 PM
Cheers again for that.
Yes did have a feeling that might be the case now.
Is the call out charge £65?
27 Jan 2021 03:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@BazDA7 wrote:
Is the call out charge £65?
Yes, that's the standard charge.
27 Jan 2021 03:25 PM
OK will give them a call.
Do you think this is why i cannot reset my PIN?
Could not remember old one so tried to reset.
Didn't recognise new PIN?
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.