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This discussion topic is read only Discussion topic: How long to get Broadband Shield access?

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This message was authored by: Pe5t

Message posted on ‎21 Sep 2021 01:30 PM

How long to get Broadband Shield access?

Hi, 

 Just moved into new house, Sky Tv and Broadband all hooked up but the engineers installation job (that has been signed off by Open Reach) hasen't allowed me to get access to Broadband Shield. I need to use a VPN but I assume the software is blocking it? 

How long does Sky take to give access so I can turn the darn thing off?!

Cheers, 

 Pe5t.  

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎21 Sep 2021 01:43 PM

Re: How long to get Broadband Shield access?

Posted by a Superuser, not a Sky employee. Find out more

@Pe5tIs your connection fuly active and you are able to get on the internet without any issue?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: jamesn123

Message posted on ‎21 Sep 2021 01:43 PM

Re: How long to get Broadband Shield access?

Posted by a Superuser, not a Sky employee. Find out more

@Pe5t 

Usually 24-48 hours

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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