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Discussion topic: How can I purchase an additional Sky Q mini box?
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Message posted on 14 Jul 2020 02:15 PM - last edited: 14 Jul 2020 02:17 PM
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Re: How can I purchase an additional Sky Q mini box?
@Michael.Foxhunter Before you do, I take it you appreciate you can only watch TV on 2 Sky Q mini boxes simultaneously in addition to the SkyQ main box.
Message posted on 14 Jul 2020 02:57 PM
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Re: How can I purchase an additional Sky Q mini box?
@Michael.Foxhunter wrote:
I want to purchase two extra multi room boxes.
How do I order and Pay.??
Hi @Michael.Foxhunter Just to point out that you can connect up to four mini boxes to either a 1tb UHD, or 2tb SKYQ main box, but can only watch two mini boxes at the same time!
I used to have superpowers… But a therapist took them away.
Message posted on 14 Jul 2020 04:25 PM
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Re: How can I purchase an additional Sky Q mini box?
Ok understand but wher do I order and extra box ?
Thanks
Message posted on 14 Jul 2020 04:31 PM
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Re: How can I purchase an additional Sky Q mini box?
@Michael.Foxhunter YOu should be able to do it via your Sky Q box and via your account at sky.com.
If neither of those give you the option the only way is to call
If you have Sky Talk dial 150.
If not ring them up on the number at the bottom of this page under 'need more help' and when prompted just say ‘technical’ or ‘speak to an advisor’, do not say billing
Ignore the automated message and stay on the line. Sky are taking calls from all customers.
Message posted on 14 Jul 2020 05:33 PM
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Re: How can I purchase an additional Sky Q mini box?
@Michael.Foxhunter , check the option upgrades by logging into your account at sky.com, using the my sky app or just call customer services and stay on the phone until you get through
Message posted on 18 Jul 2020 09:33 PM
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Re: How can I purchase an additional Sky Q mini box?
Ive just upgraded to SkyQ, with the desired ability to watch Sky on different TVs in my home.
I placed the order, ticked the necessary boxes to receive a mini box to enable this.
however when the installer arrived today he informed me that ad it wasn't on his order he couldn't let me have one, but if I was to call Sky, they'd send one......what he didn't tell me was that you can't call Sky due to COVID, there isn't anyone there, their Website is next to hopeless, you can't order any hardware online!
am I to assume that the fitter is running a small sideline in Mini Boxes on eBay?
How does one show total dissatisfaction with the service provided?
Message posted on 21 Jul 2020 07:21 AM
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Re: How can I purchase an additional Sky Q mini box?
Hi,
Try this link:
https://www.sky.com/shop/tv/sky-q/#!1-3?returnToAuthFilter=true
I've just added a new mini box using it for £5o.
Regards,
Duncan
Message posted on 21 Jul 2020 09:09 AM
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Re: How can I purchase an additional Sky Q mini box?
Thank you. Sadly the link no longer is available?
Message posted on 21 Jul 2020 10:37 AM
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Re: How can I purchase an additional Sky Q mini box?
Still working for me. Try using Chrome Incognito or another private browser so that the cookies are reset. Then log in with your account details and see what options are available.
Message posted on 27 Jul 2020 04:25 PM
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Re: How can I purchase an additional Sky Q mini box?
Don't forget you can only watch UHD (4K) content on your main box NOT on a mini box
Message posted on 15 Aug 2020 12:07 AM
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Re: How can I purchase an additional Sky Q mini box?
Link is working fine thanks, I can purchase a new sky q mini box for £50 but for every box I add my contract goes up £8. Why is this?
Message posted on 15 Aug 2020 07:46 AM
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Re: How can I purchase an additional Sky Q mini box?
@danwhite1979 There should be no increase in subscriptions for mini boxes after you have got multi room it covers any number of mini boxes
Message posted on 15 Aug 2020 08:06 AM
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Re: How can I purchase an additional Sky Q mini box?
Yep just tried myself and no increase.
Message posted on 15 Aug 2020 08:08 AM
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Re: How can I purchase an additional Sky Q mini box?
Thanks @bob1234 that's what I thought, will phone them today and see why it's increasing my package
Message posted on 03 Sep 2020 08:59 AM
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Re: How can I purchase an additional Sky Q mini box?
Where do you order a sky mini box? Above info does not tally with my account on sky.
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