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This discussion topic is read only This discussion topic has been answered Discussion topic: How can I purchase an additional Sky Q mini box?

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This message was authored by: pjhaahl

Re: How can I purchase an additional Sky Q mini box?

@Michael.Foxhunter  Before you do, I take it you appreciate you can only watch TV on 2 Sky Q mini boxes simultaneously in addition to  the SkyQ main box.

 

 

This message was authored by: Quoman7

Re: How can I purchase an additional Sky Q mini box?

Posted by a Superuser, not a Sky employee. Find out more

@Michael.Foxhunter wrote:

I want to purchase two extra multi room boxes.

 

How do I order and Pay.??

 

 


Hi @Michael.Foxhunter  Just to point out that you can connect up to four mini boxes to either a 1tb UHD, or 2tb SKYQ main box, but can only watch two mini boxes at the same time!

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This message was authored by: Michael.Foxhunter

Re: How can I purchase an additional Sky Q mini box?

Ok understand but wher do I order and extra box ?

 

Thanks

This message was authored by: pjhaahl

Re: How can I purchase an additional Sky Q mini box?

@Michael.Foxhunter  YOu should be able to do it via your Sky Q box and via your account at sky.com.

 

If neither of those give you the option the only way is to call

 

If you have Sky Talk dial 150.

If not ring them up on the number at the bottom of this page under 'need more help' and when prompted just say ‘technical’ or ‘speak to an advisor’, do not say billing

https://www.sky.com/help/home

 

Ignore the automated message and stay on the line. Sky are taking calls from all customers.

 

This message was authored by: Paulonthetelly

Re: How can I purchase an additional Sky Q mini box?

@Michael.Foxhunter , check the option upgrades by logging into your account at sky.com, using the my sky app or just call customer services and stay on the phone until you get through 

This message was authored by: Rolling

Re: How can I purchase an additional Sky Q mini box?

Ive just upgraded to SkyQ, with the desired ability to watch Sky on different TVs in my home.
I placed the order, ticked the necessary boxes to receive a mini box to enable this.
however when the installer arrived today he informed me that ad it wasn't on his order he couldn't let me have one, but if I was to call Sky, they'd send one......what he didn't tell me was that you can't call Sky due to COVID, there isn't anyone there, their Website is next to hopeless, you can't order any hardware online!

am I to assume that the fitter is running a small sideline in Mini Boxes on eBay? 
How does one show total dissatisfaction with the service provided?

This message was authored by: Mortal+Wombat

Re: How can I purchase an additional Sky Q mini box?

Hi,

 

Try this link:

 

https://www.sky.com/shop/tv/sky-q/#!1-3?returnToAuthFilter=true

 

I've just added a new mini box using it for £5o.

 

Regards,

 

Duncan

Mortal-Wombat
This message was authored by: Rolling

Re: How can I purchase an additional Sky Q mini box?

Thank you. Sadly the link no longer is available?

This message was authored by: Mortal+Wombat

Re: How can I purchase an additional Sky Q mini box?

Still working for me.  Try using Chrome Incognito or another private browser so that the cookies are reset.  Then log in with your account details and see what options are available.

Mortal-Wombat
This message was authored by: L26

Re: How can I purchase an additional Sky Q mini box?

@Blankblank1804 

Don't forget you can only watch UHD (4K) content on your main box  NOT on a mini box

This message was authored by: danwhite1979

Re: How can I purchase an additional Sky Q mini box?

Link is working fine thanks, I can purchase a new sky q mini box for £50 but for every box I add my contract goes up £8. Why is this?

This message was authored by: bob1234

Re: How can I purchase an additional Sky Q mini box?

Posted by a Superuser, not a Sky employee. Find out more

@danwhite1979  There should be no increase in subscriptions for mini boxes after you have got multi room it covers any number of mini boxes

This message was authored by: Mortal+Wombat

Re: How can I purchase an additional Sky Q mini box?

Yep just tried myself and no increase. 

Screenshot_20200815_073131_com.android.chrome.jpg

 

Mortal-Wombat
This message was authored by: danwhite1979

Re: How can I purchase an additional Sky Q mini box?

Thanks @bob1234 that's what I thought, will phone them today and see why it's increasing my package 

This message was authored by: Buntable

Re: How can I purchase an additional Sky Q mini box?

Where do you order a sky mini box? Above info does not tally with my account on sky.

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