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This discussion topic is read only Discussion topic: Holmes

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This message was authored by: Joe+Holmes

Holmes

I am no longer in the property. Also I am not in this country. Can you cancel my account please 

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This message was authored by: Mat93

Re: Holmes

@Joe+HolmesAs this is a customer to customer support forum we don't have any access to your account. To start the process of the cancellation of your account you can access the page through this link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave 

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This message was authored by: brianholt

Re: Holmes

Posted by a Superuser, not a Sky employee. Find out more

@Joe+Holmes you cannot give notice to cancel on a public forum as sky dont know who you are. You will need to contact them and give notice ensuring you are not in a minimum contractual term. Until you have done this billing and service continues.

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This message was authored by: caesarome

Re: Holmes

Posted by a Superuser, not a Sky employee. Find out more

@Joe+Holmes 

You might be able to cancel via the messaging service on this page:

 

https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

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This message was authored by: NickNewark

Re: Holmes

Posted by a Superuser, not a Sky employee. Find out more

Sometimes easier to sort these things out before you leave, probably best to call and give the 31 days notice for cancellation, assuming you're not still in contract, if so, you will also need to pay the early cancellation charges. 

This message was authored by: TechmanagerMal

Re: Holmes


@NickNewark wrote:

Sometimes easier to sort these things out before you leave, probably best to call and give the 31 days notice for cancellation, assuming you're not still in contract, if so, you will also need to pay the early cancellation charges. 


  • Always better and with an adviser, not an automated system.
  • In the absence of a cheap call, I guess @caesarome 's link is worth a try?
Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



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