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Discussion topic: Holmes
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Message posted on 28 Jun 2021 04:41 AM
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Holmes
I am no longer in the property. Also I am not in this country. Can you cancel my account please
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Message posted on 28 Jun 2021 04:52 AM
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Re: Holmes
@Joe+HolmesAs this is a customer to customer support forum we don't have any access to your account. To start the process of the cancellation of your account you can access the page through this link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
Message posted on 28 Jun 2021 05:05 AM
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Re: Holmes
@Joe+Holmes you cannot give notice to cancel on a public forum as sky dont know who you are. You will need to contact them and give notice ensuring you are not in a minimum contractual term. Until you have done this billing and service continues.
Like you I am a fellow customer trying to help so please provide as much info as possible
Sky Q : Sky Gigafast : Sky Talk Anytime : Panasonic JZ2000 OLED
Message posted on 28 Jun 2021 05:53 AM
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Re: Holmes
You might be able to cancel via the messaging service on this page:
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Jun 2021 09:48 AM - last edited: 28 Jun 2021 09:49 AM
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Re: Holmes
Sometimes easier to sort these things out before you leave, probably best to call and give the 31 days notice for cancellation, assuming you're not still in contract, if so, you will also need to pay the early cancellation charges.
Message posted on 28 Jun 2021 09:53 AM
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Re: Holmes
@NickNewark wrote:Sometimes easier to sort these things out before you leave, probably best to call and give the 31 days notice for cancellation, assuming you're not still in contract, if so, you will also need to pay the early cancellation charges.
- Always better and with an adviser, not an automated system.
- In the absence of a cheap call, I guess @caesarome 's link is worth a try?
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