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This discussion topic is read only Discussion topic: Holding onto equipment for a bit longer until we move?

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This message was authored by: Yvette79

Holding onto equipment for a bit longer until we move?

I wondered if we could hold on to our Sky box for a while longer than the return date? I've had to cancel the TV part of Sky at the moment but still have their broadband. We are looking to move in the next few months and reinstate Sky TV once there so it would make sense to hold on to the equipment 🤷🏼‍♀️

TIA for any solution 👍🏻

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This message was authored by: PandJ2020

Re: Holding onto equipment for a bit longer until we move?

Posted by a Superuser, not a Sky employee. Find out more

@Yvette79 wrote:

...it would make sense to hold on to the equipment 🤷🏼‍♀️

TIA for any solution 👍🏻


It would make sense but Sky's automated processes will charge you for non-return.  Unless you agree something directly with Sky then you must return the box.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Holding onto equipment for a bit longer until we move?

Posted by a Superuser, not a Sky employee. Find out more

What you might do in a few months doesn't come into it I'm afraid because as you have cancelled the equipment has to be sent back to Sky or they will charge you for not returning it.

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This message was authored by: lettice

Re: Holding onto equipment for a bit longer until we move?

Posted by a Superuser, not a Sky employee. Find out more

Afraid not, Sky return policy would just request the equipment back.
You could though reduce your package down to the minimum required to keep the box for that time. Might be an option for you?

Your only option is to call Sky to arrange that though.

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