Hiya for some reason your charging me more this month for my mobile

[Krystel]

Hiya Iv noticed you have charged me 50 this month fir my mobile bill wen it's normal around 43.00 pound ?

[Daniel0210]

@Krystel 
You aren’t addressing Sky Customer Services here. This is primarily a customer helps customer forum and there will be no automatic contact from Sky. Any chargeable calls, texts or picture messages? Has your discounted data charge period ended? 

[Krystel]

It's not showing any extra charges on my bill

[Daniel0210]

@Krystel 

If this one is showing £50, compare it with one for £43 and see where the extra comes from. You may have to check some of the blue down arrows on the bill next to an amount. As customers we obviously have no access to your account.