Help with paying my bill

[Sophia+rose]

It's Teresa differ I'm having difficulty paying my bill an I don't want it cutting of could I please pay in instalments to pay it if I can pay £100 of on Friday 4th then rest wk after 

Moderator note: subject of thread updated

[Daniel0210]

@Sophia+rose 

You posted in a thread about a matter reaching debt collectors level so I've moved it. 

The normal procedure is if you have a continuous payment set up (Direct Debit or Card) and it fails on the normal due date, Sky will try again 10 calendar days later. If that also fails an automated process starts whereby your services start being restricted. Be aware that Skys Customer Service agents can’t stop that automated process.
Sky don’t allow payment plans (except on a legitimately closed account) or a promise to pay.

If you don’t have a continuous payment setup and you don’t pay by the due date your services are likely to be restricted quite promptly.

If your services end up being restricted you will:-
(a) have to pay what you owe in full
(b) set up a new continuous payment method
(c) wait for the payment to reach Skys account. Then your services should be reinstated.