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Discussion topic: Having sky Q installed next week, can the programs I have on my old sky box be transferred?

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This message was authored by lottie32 This message was authored by: lottie32

Having sky Q installed next week, can the programs I have on my old sky box be transferred?

I have some lovely things recorded on my sky plus box, but just realised can I transfer these programs to my new sky Q box? Or will I lose them? 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Having sky Q installed next week, can the programs I have on my old sky box be transferred?

Posted by a Superuser, not a Sky employee. Find out more

@lottie32 wrote:

I have some lovely things recorded on my sky plus box, but just realised can I transfer these programs to my new sky Q box? Or will I lose them


Yu have neever been able to transfer between systems

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Having sky Q installed next week, can the programs I have on my old sky box be transferred?

Posted by a Superuser, not a Sky employee. Find out more

@lottie32 wrote:

can I transfer these programs to my new sky Q box? Or will I lose them? 


There is no way of transferring Recordings between Sky+ and Sky Q, and they become unavailable for playback from a Sky+ box fairly shortly after Q is installed.  In theory non-commercial material can be recorded from Sky+ in standard-definition to an external recorder in real-time, but equipment capable of that is now scarce and it's only possible for a small subset of content anyway.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Having sky Q installed next week, can the programs I have on my old sky box be transferred?

Posted by a Superuser, not a Sky employee. Find out more

@lottie32 A lot of the things you'll lose when Sky Q is installed will hopefully be available again via catch up or box sets etc. Anything you've purchased from Sky Store will still be available. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: Having sky Q installed next week, can the programs I have on my old sky box be transferred?

Posted by a Superuser, not a Sky employee. Find out more

@lottie32 wrote:

I have some lovely things recorded on my sky plus box, but just realised can I transfer these programs to my new sky Q box? Or will I lose them? 


Recordings can't be transferred to your new box, any Sky Store purchases however can be downloaded to the new box.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by HeathHayle This message was authored by: HeathHayle

Re: Having sky Q installed next week, can the programs I have on my old sky box be transferred?

@GD1 you meant cant well you punctuate so you mean can't 😀 this is where typos really matter

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= Sky+ SD boxes x4 (pace bskyb 3100) ===
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This message was authored by GD1 This message was authored by: GD1

Re: Having sky Q installed next week, can the programs I have on my old sky box be transferred?

Posted by a Superuser, not a Sky employee. Find out more

@HeathHayle  Fixed 🙂

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by HeathHayle This message was authored by: HeathHayle

Re: Having sky Q installed next week, can the programs I have on my old sky box be transferred?

@GD1 👍

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= Sky+ SD boxes x4 (pace bskyb 3100) ===
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lottie32
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This message was authored by lottie32 This message was authored by: lottie32

Re: Having sky Q installed next week, can the programs I have on my old sky box be transferred?

Thank you all for your messages. 

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