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This discussion topic is read only Discussion topic: Fraud

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This message was authored by: RMML

Message posted on ‎15 Jun 2022 05:37 PM

Fraud

I live in Canada and noticed weekly charges on my mobile phone bill.

My phone carrier said they are coming from Sky Sports. I do not live in the UK nor do I have any record of receiving texts or emails from Sky (first time I heard of them is today!). My carrier cannot stop the charges nor refund them; apparently I need to contact Sky directly. 

 

The direct chats are not available right now, the email form won't load and the phone option said there is a huge wait and I don't have international calling. How does one reach Sky to stop these payments?

 

Thanks for your help. 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎15 Jun 2022 06:19 PM

Re: Fraud

Posted by a Superuser, not a Sky employee. Find out more

Is there a number they are coming from?

 

Details of premium services can be accessed here: https://www.psauthority.org.uk/For-Consumers/Service-Checker

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: RMML

Message posted on ‎15 Jun 2022 06:26 PM

Re: Fraud

No, that is the tough part. On the bill, it only shows up as 1.0 event

 

But I don't get a text/SMS or email confirmation or message. 

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