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15 Jun 2022 05:37 PM
I live in Canada and noticed weekly charges on my mobile phone bill.
My phone carrier said they are coming from Sky Sports. I do not live in the UK nor do I have any record of receiving texts or emails from Sky (first time I heard of them is today!). My carrier cannot stop the charges nor refund them; apparently I need to contact Sky directly.
The direct chats are not available right now, the email form won't load and the phone option said there is a huge wait and I don't have international calling. How does one reach Sky to stop these payments?
Thanks for your help.
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15 Jun 2022 06:19 PM
Posted by a Superuser, not a Sky employee. Find out moreIs there a number they are coming from?
Details of premium services can be accessed here: https://www.psauthority.org.uk/For-Consumers/Service-Checker
15 Jun 2022 06:26 PM
No, that is the tough part. On the bill, it only shows up as 1.0 event
But I don't get a text/SMS or email confirmation or message.
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