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Discussion topic: Extremely slow downloads

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This message was authored by Apple+crumbles This message was authored by: Apple+crumbles

Extremely slow downloads

I've tried everything I can, and one programme of 45 minutes took 4 hours to download......

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This message was authored by oldfella This message was authored by: oldfella

Re: Extremely slow downloads

Posted by a Superuser, not a Sky employee. Find out more

@Apple+crumbles wrote:

I've tried everything I can, and one programme of 45 minutes took 4 hours to download......


Hi @Apple+crumbles 


Try a Reset Settings in the hidden menu it may help
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
Press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

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