This discussion topic is read only Discussion topic: Explain bill payments

This message was authored by: Chloepink · ‎05 Jun 2021

I have looked at my bill that is due at the beginning of next month. It says credit carried over is £150+ but then my estimated total is -£23.

can you explain this please?

This message was authored by: GD1 · ‎05 Jun 2021

@Chloepink You are not talking directly to Sky, this is a customer helps customer forum, you'll need to call them to discuss your bill

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎05 Jun 2021

The credit has been used to pay your bill and afterwards you might still be in credit. If you could post a screenshot of the bill (but blankout your account number) we could take a look at it for you.

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This discussion topic is read only Discussion topic: Explain bill payments

Explain bill payments

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