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Discussion topic: Equipment return

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This message was authored by L0new0lf This message was authored by: L0new0lf

Equipment return

Returned my Sky Q Boxes 2 weeks ago and the router a week before.  Why is this still showing in progress. Surely they should have been  received by now and updated on the system.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Equipment return

Posted by a Superuser, not a Sky employee. Find out more

@L0new0lf 

Keep your proof of posting as Unipart are not the quickest at processing and then telling Sky.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Equipment return

Posted by a Superuser, not a Sky employee. Find out more

It can take longer than two weeks to process which is why keeping your proof of posting is so important because if you are told you have returned it then post back here as help can be arranged via the messaging team.

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