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This discussion topic is read only Discussion topic: Equipment Return Charge

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This message was authored by: C14unc

Equipment Return Charge

Anyone else had problems getting the non return charge credited? I returned my equipment months ago, they still added £50 quid to my bill and haven't credited it yet 

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This message was authored by: GD1

Re: Equipment Return Charge

Posted by a Superuser, not a Sky employee. Find out more

@C14unc  Do you still have proof of postage?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: Equipment Return Charge

Posted by a Superuser, not a Sky employee. Find out more

@C14unc wrote:

Anyone else had problems getting the non return charge credited? I returned my equipment months ago, they still added £50 quid to my bill and haven't credited it yet 


@C14unc 

Have Sky already seen your proof of posting and accepted that the equipment has been returned? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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Sky customer since 2001
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