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Discussion topic: ENTER PIN

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This message was authored by paladin100 This message was authored by: paladin100

ENTER PIN

i have programmes on planner when i try to open them it asks for my pin.

it says the last 4 numbers  of the card you use to pay your bill or the last 4 numbers on your bill.

i have tried both these and they don't work .also most times it will miss a number out.

if i put in 1111 it will put in 11then it won't let me put any other number in.after a few seconds it says incorrect pin.  

can anyone help please.


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paladin100
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This message was authored by paladin100 This message was authored by: paladin100 Answer

Re: ENTER PIN

thanks to all problem solved i had to ring sky as nothing worked . they reset my pin. now all is fine.

 

  thanks again. to all of you.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: ENTER PIN

Posted by a Superuser, not a Sky employee. Find out more

@paladin100 Pin's are normally to last 4 numbers of your viewing card. You can change it to something more memorable. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Invisiblename This message was authored by: Invisiblename

Re: ENTER PIN

Posted by a Superuser, not a Sky employee. Find out more

@paladin100 wrote:

i have programmes on planner when i try to open them it asks for my pin.

it says the last 4 numbers  of the card you use to pay your bill or the last 4 numbers on your bill.

i have tried both these and they don't work .also most times it will miss a number out.

if i put in 1111 it will put in 11then it won't let me put any other number in.after a few seconds it says incorrect pin.  

can anyone help please.


As already stated, it is normally the last 4 of your viewing card, and entering 1111 without changing the default PIN will not work.

I am just another Sky customer!
This message was authored by PeteRG41 This message was authored by: PeteRG41

Re: ENTER PIN

Posted by a Superuser, not a Sky employee. Find out more

How to change yout Sky Q PIN code:

 

Your Sky PIN | Sky Help | Sky.com

 

 

____
Pete.
paladin100
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This message was authored by paladin100 This message was authored by: paladin100

Re: ENTER PIN

Moning , i tried all of the things you suggested, nothing worked. so i rang sky and he reset my pin. now everything is ok.  

 

thanks .

paladin100
Topic Author
This message was authored by paladin100 This message was authored by: paladin100 Answer

Re: ENTER PIN

thanks to all problem solved i had to ring sky as nothing worked . they reset my pin. now all is fine.

 

  thanks again. to all of you.

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: ENTER PIN

Posted by a Superuser, not a Sky employee. Find out more

@paladin100  Great news! Recommend that you follow the guide above & change your PIN to a simple number eg 1111 to make entering it less of a chore

I am just another Sky customer!
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