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This discussion topic is read only Discussion topic: Don’t want to lose service

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This message was authored by: Sweden67

Don’t want to lose service

Hullo I've been paid short this month can I pay £30 towards my bill next month along with my £63 so I don't lose service now as I'm on crutches and I'm housebound with cancer please 

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This message was authored by: GD1

Re: Don’t want to lose service

Posted by a Superuser, not a Sky employee. Find out more

@Sweden67 wrote:

Hullo I've been paid short this month can I pay £30 towards my bill next month along with my £63 so I don't lose service now as I'm on crutches and I'm housebound with cancer please 


I'm afraid you're not talking to Sky we are all customers here, Sky normally require the full balance to be paid.  I would give Sky a call to discuss your options before your bill is due.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: NickNewark

Re: Don’t want to lose service

Posted by a Superuser, not a Sky employee. Find out more

I'd call Sky first thing in the morning, and have a chat to them. It might also be worth registering on the following link. 
https://www.skyaccessibility.sky/

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