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Discussion topic: Do I still need connection to a phone line for Sky+ to work?

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This message was authored by pcofcfc This message was authored by: pcofcfc

Do I still need connection to a phone line for Sky+ to work?

Just changed to a broadband service that doesn't require phone line. I forgot my Sky box is connected to phone line. Will this affect my Sky+ services in any way? 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Do I still need connection to a phone line for Sky+ to work?

Posted by a Superuser, not a Sky employee. Find out more

If your Sky box,is connected via broadband, no. 

pcofcfc
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This message was authored by pcofcfc This message was authored by: pcofcfc

Re: Do I still need connection to a phone line for Sky+ to work?

Phew! So all software upgrades etc come through broadband. Thanks Mark

This message was authored by Mark39 This message was authored by: Mark39

Re: Do I still need connection to a phone line for Sky+ to work?

Posted by a Superuser, not a Sky employee. Find out more

Actually, no. All software updates are broadcast to your Sky box via the dish.

pcofcfc
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This message was authored by pcofcfc This message was authored by: pcofcfc

Re: Do I still need connection to a phone line for Sky+ to work?

Even better...

Thanks again..

This message was authored by caesarome This message was authored by: caesarome

Re: Do I still need connection to a phone line for Sky+ to work?

Posted by a Superuser, not a Sky employee. Find out more

Broadband is required for On Demand services like Catchup and Boxsets, the phone line isn't required at all.

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This message was authored by FiBee57 This message was authored by: FiBee57

Re: Do I still need connection to a phone line for Sky+ to work?

Hi. We're moving house. BT have messed up phone line and broadband transfer date so it's after the date Sky engineer is due. Do we need a phone line and/or Boradband for Sky to be set up? 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Do I still need connection to a phone line for Sky+ to work?

Posted by a Superuser, not a Sky employee. Find out more

@FiBee57 wrote:

Hi. We're moving house. BT have messed up phone line and broadband transfer date so it's after the date Sky engineer is due. Do we need a phone line and/or Boradband for Sky to be set up? 


Please read the previous replies

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by FiBee57 This message was authored by: FiBee57

Re: Do I still need connection to a phone line for Sky+ to work?

Do indeed to reschedule the Sky engineer.for when we have working Broadband? Or can he connect us in some way but without some services.

This message was authored by oj01 This message was authored by: oj01

Re: Do I still need connection to a phone line for Sky+ to work?

Posted by a Superuser, not a Sky employee. Find out more

@FiBee57 If you have Sky+ then it shouldn't be a problem. 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
This message was authored by FiBee57 This message was authored by: FiBee57

Re: Do I still need connection to a phone line for Sky+ to work?

Thank you. That's very helpful.

This message was authored by Anne+1310 This message was authored by: Anne+1310

Can I disconnect my sky q from my phone line

Can I disconnect my sky q from my phone line

 

This message was authored by Mark39 This message was authored by: Mark39

Re: Can I disconnect my sky q from my phone line

Posted by a Superuser, not a Sky employee. Find out more

@Anne+1310 wrote:

Can I disconnect my sky q from my phone line

 


There's no phone line connection to a Sky Q box.

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