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28 Mar 2022 07:56 PM
Hi. Need some help please. I am signed into a friends Disney+ account. It works absolutely fine on my main sky q tv box in the front rooom but the shows won't load on the tv in the bedroom. It's a new box but every other aspect works perfectly. I tried signing out from the front room thinking too many users are trying to use the service and it still didn't work. Unsure how to fix the issue!? Any help would be appreciated. Thanks
29 Mar 2022 01:27 PM - last edited: 29 Mar 2022 01:41 PM
Posted by a Sky employeeUpdate:
Spoke with @LJW1986 a software update and apps refresh resolved this issue
Thanks again for the escalation 🙂
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29 Mar 2022 09:38 AM
Posted by a Sky employeeHi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂
29 Mar 2022 01:27 PM - last edited: 29 Mar 2022 01:41 PM
Posted by a Sky employeeUpdate:
Spoke with @LJW1986 a software update and apps refresh resolved this issue
Thanks again for the escalation 🙂
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.