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Discussion topic: Disney+

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This message was authored by LJW1986 This message was authored by: LJW1986

Disney+

Hi. Need some help please. I am signed into a friends Disney+ account. It works absolutely fine on my main sky q tv box in the front rooom but the shows won't load on the tv in the bedroom. It's a new box but every other aspect works perfectly. I tried signing out from the front room thinking too many users are trying to use the service and it still didn't work. Unsure how to fix the issue!? Any help would be appreciated. Thanks 


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This message was authored by Greenfingers001 This message was authored by: Greenfingers001 Answer

Re: Disney+

Posted by a Sky employee

Update:

 

Spoke with @LJW1986 a software update and apps refresh resolved this issue

 

Thanks again for the escalation 🙂

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Disney+

Posted by a Sky employee

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂

This message was authored by Greenfingers001 This message was authored by: Greenfingers001 Answer

Re: Disney+

Posted by a Sky employee

Update:

 

Spoke with @LJW1986 a software update and apps refresh resolved this issue

 

Thanks again for the escalation 🙂

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