Disney + error 1027 mini box

[orangewhizz]

Very cross @Kei+M @. Spoken to Disney+ at length, basically factory reset which I don't want to do. They say talk to Ky, but Ske says talk to Disney. Most unsatisfactory

[orangewhizz]

Didn't work for me 🤨

[orangewhizz]

thanks for all your help @Kei+M  and @Kate+Elizabeth. After various reboots, restarts, power restarts,  updates etc I've just  done 0,0,1 and setting reset, then software update and all is sorted and we are watching Disney+! AND I havent lost any of my recordings 😊