3

This discussion topic is read only This discussion topic has been answered Discussion topic: Disney + Autoplay

Reply
Avatar for CT17
Level 1 icon
What's this?
This message was authored by: CT17

Message posted on ‎29 Aug 2021 07:32 AM

Disney + Autoplay

My Disney + app on my Sky Q box doesn't autoplay the next episode, anyone know how to fix this? 

Report post
Post 1 of 4
1,183 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw Answer

Message posted on ‎29 Aug 2021 07:56 AM

Re: Disney + Autoplay

Posted by a Superuser, not a Sky employee. Find out more

Hi @CT17  is it switched on ?

 

"You can turn Autoplay on or off through your profile settings. Each profile can adjust this separately. To manage the preference go to the Menu and hit “Edit Profiles”, select the Profile you want to edit and toggle the setting “on” or “off”. Note that Autoplay is “off” by default for Kids Profiles, but can be toggled in the same way."

 

I have found that on ours it hasn't been kicking in on some of the things we watched until it gets to the end of the credits. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

View this Answer within the discussion

Report post
Post 2 of 4
1,177 Views
Reply

Did this answer not help you?
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw Answer

Message posted on ‎29 Aug 2021 07:56 AM

Re: Disney + Autoplay

Posted by a Superuser, not a Sky employee. Find out more

Hi @CT17  is it switched on ?

 

"You can turn Autoplay on or off through your profile settings. Each profile can adjust this separately. To manage the preference go to the Menu and hit “Edit Profiles”, select the Profile you want to edit and toggle the setting “on” or “off”. Note that Autoplay is “off” by default for Kids Profiles, but can be toggled in the same way."

 

I have found that on ours it hasn't been kicking in on some of the things we watched until it gets to the end of the credits. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 2 of 4
1,178 Views
Reply

Did this answer not help you?
Avatar for Rhonny
Level 15 icon
What's this?
This message was authored by: Rhonny

Message posted on ‎29 Aug 2021 07:56 AM - last edited: ‎29 Aug 2021 08:34 AM

Re: Disney + Autoplay

@CT17

Edited as answer was given. 

Report post
Post 3 of 4
1,176 Views
0 Likes
Reply
Avatar for CT17
Level 1 icon
What's this?
Topic Author
This message was authored by: CT17

Message posted on ‎29 Aug 2021 08:08 AM

Re: Disney + Autoplay

Thanks, this worked. I didn't think to check in the profiles! 

Report post
Post 4 of 4
1,169 Views
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply