0

Discussion topic: Discovery+

Reply
This message was authored by Bev+M This message was authored by: Bev+M

Discovery+

Hi all,

 

I am sorry if this has been discussed before but I have no idea how to deal with this.

 

The discovery + has been updated and we all now have to follow the on screen instructions to get it back on the Q box, I follow the instructions and it is not working, it says I am already signed in but when I go to the app it tries to get me to go through the sign in process again.  I can watch it on my tablet but I cannot watch it on the Q box, has anyone got any advice?

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by Laing1 This message was authored by: Laing1

Re: Discovery+

Posted by a Superuser, not a Sky employee. Find out more

@Bev+M wrote:

Hi all,

 

I am sorry if this has been discussed before but I have no idea how to deal with this.

 

The discovery + has been updated and we all now have to follow the on screen instructions to get it back on the Q box, I follow the instructions and it is not working, it says I am already signed in but when I go to the app it tries to get me to go through the sign in process again.  I can watch it on my tablet but I cannot watch it on the Q box, has anyone got any advice?


@Bev+M Try the following

Follow the instructions you see onscreen when launching the Discovery+ app on your Q box

Select log in

You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc

Log on to your Discovery+ account

Enter the activation code - this will activate your Sky Q box/Sky Glass


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion