Discovery plus app is missing

[Niffer1980]

Has any one else noticed that the discovery plus app is missing 

[caesarome]

Plenty have, this is because the app is being updated so will return in a few hours or you can try a box reboot to try and get it to return quicker. You will be logged out when it does return so will need to do this:

Follow the instructions you see onscreen when launching the Discovery+ app
Select log in
You'll be taken to the screen with the activation code and a new URL link for Discovery which is discoveryplus.com/link
Log on to your Discovery+ account
Enter the activation code - this will activate your Sky Q box/Sky Glass

[Janetty]

The instructions are not working.  You try to login to discovery plus.com/link and it disappears. 

[caesarome]

Try a different web browser @Janetty 

[Shelby7915]

Mine has reappeard went missing yesterday and now i cant sign in at all it isnt accpeting any codes.

[Laing1]

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@Shelby7915 wrote:

Mine has reappeard went missing yesterday and now i cant sign in at all it isnt accpeting any codes.

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@Shelby7915 have you tried the following

1. Follow the instructions you see onscreen when launching the Discovery+ app 
2. Select log in
3. You'll be taken to the screen with the activation code and a new URL link for Discovery which is discoveryplus.com/link
4. Log on to your Discovery+ account
5. Enter the activation code - this will activate your Sky Q box/Sky Glass

[KBB001]

The app is on the main Sky Q box but missing from the mini sky q boxes, I've rebooted everything but the app is still missing, any ideas? 

[Laing1]

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@KBB001 wrote:

The app is on the main Sky Q box but missing from the mini sky q boxes, I've rebooted everything but the app is still missing, any ideas? 

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@KBB001 you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

[KBB001]

Hi thanks for the tip, I just tried this but no luck I'm afraid 

[Laing1]

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@KBB001 wrote:

Hi thanks for the tip, I just tried this but no luck I'm afraid 

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@KBB001 it can take up to 24 hours for the app refresh to work but normally works a lot quicker try rebooting the main box and the mini now ou have done a refresh 

[KBB001]

Hi ok thanks, fingers crossed 

[Nannychris]

Statement above incorrect descovery + on my main Q box but no appa on my minion box

[Marigold66]

TAKEN FROM DISCOVERY +

To login in to your discovery+ account on your Sky set top box, please follow these steps: 

1. Open the discovery+ app on your Sky set top box, click on “login” and have the pairing code ready.
2. On a smartphone, tablet or PC's web browser go to the discovery+ website, discoveryplus.com/gb and login into your account.
3. Then on the web browser, open https://auth.discoveryplus.com/gb/link
4. You will then be taken to the device pairing page.
5. Once you have entered the code it will confirm that it has been accepted and you will then be logged in on your Sky set top box. 

If you experience any issues with this, please try restarting your set top box and/or updating the software on your set top box by clicking on this link: https://www.sky.com/help/articles/sky-box-problems/ and following the suggested steps. Once you have completed these steps, then please try the login steps above once more.  

[KBB001]

Hi

but the discovery+ isn't even showing on the sky mini box

[Obardheathain]

No Discovery + before you mention tried everything to get the app back on