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This discussion topic is read only Discussion topic: Completed step 4 software update but Sky Q box will not start

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This message was authored by: Avrem

Message posted on ‎06 Aug 2021 12:18 PM

Completed step 4 software update but Sky Q box will not start

Sky Q box would not start so ran through the Sky advice steps 1 - 4. Software updated ok but the SkyQ hub box is locked in the 'when the screen goes blank press the Home button' mode.

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Avatar for Lisa-P1987
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This message was authored by: Lisa-P1987

Message posted on ‎06 Aug 2021 12:32 PM

Re: Completed step 4 software update but Sky Q box will not start

Hi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble.

We look forward to speaking to you.

Thanks

Lisa - Sky Tech Team Expert
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