Discussion topic: Charged for router even though I returned it in the box provided. It was months ago now so no longer

This message was authored by: Amyamyamgshdh · ‎12 Oct 2022

I've been charged for not returning router etc but categorically have returned it. It was months ago so I no longer have the receipt

This message was authored by: Mark39 · ‎12 Oct 2022

Give Sky a call and explain the circumstances to them.

This message was authored by: Amyamyamgshdh · ‎13 Oct 2022

Already tried that . Got passed from pillar to post, wasted 40 mins for the phone to drop out

This message was authored by: Daniel0210 · ‎13 Oct 2022

@Amyamyamgshdh

You need to persevere on the phone. Remember that without your proof of posting any cancellation of non return fees will be at Skys discretion.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Discussion topic: Charged for router even though I returned it in the box provided. It was months ago now so no longer

Charged for router even though I returned it in the box provided. It was months ago now so no longer

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Re: Charged for router even though I returned it in the box provided. It was months ago now so no lo

Re: Charged for router even though I returned it in the box provided. It was months ago now so no lo

Re: Charged for router even though I returned it in the box provided. It was months ago now so no lo

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