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Discussion topic: Changes to the Sky TV guide - March 2022
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Message posted on 21 Mar 2022 08:02 PM
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Re: Changes to the Sky TV guide - March 2022
@LGUser There is an In Programme Pointer at the end of shows on W advertising the change of channel number for Sky customers.
Message posted on 21 Mar 2022 08:59 PM
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Re: Changes to the Sky TV guide - March 2022
@xenon81 wrote:The EPG switch is next Monday not today.
Misinformation then. Thanks for the correction.
Message posted on 21 Mar 2022 09:15 PM - last edited: 21 Mar 2022 09:18 PM
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Re: Changes to the Sky TV guide - March 2022
Deleted..
Message posted on 21 Mar 2022 09:18 PM - last edited: 21 Mar 2022 09:22 PM
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Re: Changes to the Sky TV guide - March 2022
@PATV+Scunthorpe wrote:The channel itself is also indicating that W is moving to 132 as part of the rebrand and free-to-air launch next Monday. Don't know what that means for the 109 slot, whether UKTV are replacing it with another of their channels, or the slot has gone to someone else, I guess we may see when the thread is updated.
The poster said next Monday so can't see how it's misinformation to be honest.
Message posted on 23 Mar 2022 04:52 PM
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Re: Changes to the Sky TV guide - March 2022
It's been confirmed via a reply on Twitter that Alibi will be swapping places with W.
Message posted on 23 Mar 2022 04:57 PM
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Re: Changes to the Sky TV guide - March 2022
@PATV+Scunthorpe wrote:
It's been confirmed via a reply on Twitter that Alibi will be swapping places with W.
Yes - I watch a lot of Alibi & they have been giving a notification of the swap shortly after the start of many programmes
Message posted on 28 Mar 2022 02:22 PM
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Re: Changes to the Sky TV guide - March 2022
alibi HD completely removed from the EPG in Ireland...
Just wondering if this is an error?
W HD was moved to 132 as planned and alibi (SD) is on 809.
Message posted on 28 Mar 2022 02:25 PM
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Re: Changes to the Sky TV guide - March 2022
@Dave+in+Dublin wrote:alibi HD completely removed from the EPG in Ireland...
Just wondering if this is an error?
W HD was moved to 132 as planned and alibi (SD) is on 809.
Have you rebooted the box by unplugging it for at least 30 seconds and then plugging it back in?
Message posted on 28 Mar 2022 03:29 PM
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Re: Changes to the Sky TV guide - March 2022
@LGUser wrote:
@Dave+in+Dublin wrote:alibi HD completely removed from the EPG in Ireland...
Just wondering if this is an error?
W HD was moved to 132 as planned and alibi (SD) is on 809.
Have you rebooted the box by unplugging it for at least 30 seconds and then plugging it back in?
I have the same issue. Alibi HD is not on 109 but Alibi SD is on 809. Tried a restart. Issue still there.
Message posted on 28 Mar 2022 04:38 PM
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Re: Changes to the Sky TV guide - March 2022
Yes, I had already done that before posting on here.
It no longer showed up on the online TV guide on the Sky website either.
. . . . . it must've been an error as it has appeared on 109 now.
Message posted on 28 Mar 2022 05:28 PM
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Re: Changes to the Sky TV guide - March 2022
@Dave+in+Dublin & @Anonymous
Just to confirm, you're right this was a known issue that caused Alibi to be down for a while today. It specifically impacted customers in the Republic of Ireland and should have been fixed around 3:30pm.
Mark
Community Manager
Message posted on 28 Mar 2022 06:49 PM
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Re: Changes to the Sky TV guide - March 2022
Alibi + is listed as 209 but nothing working since the swap.Where has it gone?
Message posted on 28 Mar 2022 07:12 PM
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Re: Changes to the Sky TV guide - March 2022
Here too.
alibi HD was restored to the EPG (at its new number) but the +1 is still missing from 209 in Ireland.
Message posted on 29 Mar 2022 09:28 AM
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Re: Changes to the Sky TV guide - March 2022
Morning,
Is Alibi +1 available (ch 209) this morning?
If not, please reach out to our Viewer Relations team. Their email address is ViewerR@sky.uk, they can help with any issues around live broadcasts, on demand content, and TV menu mistakes.
Mark
Community Manager
Message posted on 29 Mar 2022 07:14 PM
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Re: Changes to the Sky TV guide - March 2022
There is NO 209 on the Irish EPG at all since the alibi / W moves.
232 is W+1
Also, although alibi HD returned yesterday afternoon, it disappeared again at around 20:20 last eveing only to reappear at around 20:40.
This time it did not return to the "favourites" list and all future recordings were deleted and had to be reset.
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