Catch up tv

[Codfarther]

i went to watch the Wimbledon kidnapping programme via catch up on sky documentary.

When selecting, it says i need to upgrade, 

I already have sky documentary though.

[GD1]

@Codfarther Have you recently upgraded to Sky Q?  If so this is a known issue, you would either need to call Sky to send a refresh signal, or see if your post gets escalated.

[Codfarther]

Had sky Q for 2 years  now, 

When i press the red button to upgrade, its saying to upgrade to sky signature ??

  Cost is zero pounds,  but will be entering into a new contract ??

[GD1]

@Codfarther If your out of contract then yes most likely.  It sounds like your on a legacy package.  That being the case & if your're not in contract it could be a good idea to seek out some new deals by calling Sky.

[Codfarther]

Thanks,

But i will never renew a contract with sky,  i have never had so much hassle with the tv and broadband. 

Moving house in few months and the first think i ticked on the fixtures and fittings form was the sky dish, INCLUDED, 

[GD1]

@Codfarther  Thats up to you, however if your happy paying the full rate when it could be discounted is only somethin g you can decide. 

If your not happy with Sky, why pay them the full price and why if your moving are you checking if there is a dish as Sky would provide one when you do a home move anyway.

[Codfarther]

Hopefully the house contracts will be exchanged 2nd week October, once i have a date i will be cancelling sky for ever.

  When i mentioned sky dish included,  i ment the house i am at now, i will not be taking it, want it, and most definitely not wanting a new dish.

I have been with talk talk and never had any problems apart from they dont have the content sky has,  but what is the point of it if the broadband is **bleep**e and you cant watch anyway.

Walking dead for example,  ive watched 10 series over the last 7 years, and the last series 11 sky just roll over and let disney + do ehat they like,  why  didnt they fight to keep the fox channel..

**bleep**ers they are. <bleep> em

[GD1]

@Codfarther  Simply put Sky cannot tell another company which channels to keep or not, Disney who own the channel made the business decison.   Sky don't contriol what is put out on satellite, sky don't opwn everythong that is broadcact on the sky platform.

It's like expecting Tescos to tell Iceland what they should stock! Or you neighbour telling you that you can't buy you're favoutrite drink!

[caesarome]

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@Codfarther wrote:

i went to watch the Wimbledon kidnapping programme via catch up on sky documentary.

When selecting, it says i need to upgrade, 

I already have sky documentary though.

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Can you access the SD version ?

[Doc5907]

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@GD1 wrote:

@Codfarther  Simply put Sky cannot tell another company which channels to keep or not, Disney who own the channel made the business decison.   Sky don't contriol what is put out on satellite, sky don't opwn everythong that is broadcact on the sky platform.

It's like expecting Tescos to tell Iceland what they should stock! Or you neighbour telling you that you can't buy you're favoutrite drink!

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What channel are you referring to ?