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This discussion topic is read only Discussion topic: Catch up & On demand not working

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This message was authored by: too+expensive123

Message posted on ‎24 Dec 2021 09:42 PM

Catch up & On demand not working

Sky catch up and on demand has not been working. Engineer came and told me that this is a nationwide problem for bt and virgin WiFi users and problem is with Sky server. This has been ongoing for nearly 3 weeks. When are Sky going to get this fixed?

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎24 Dec 2021 09:50 PM

Re: Catch up & On demand not working

Posted by a Superuser, not a Sky employee. Find out more

@too+expensive123  Did you miss this thread?  https://helpforum.sky.com/t5/Sky-Q/SkyQ-Download-Failed-Item-Unavailable/td-p/3850296

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Skull+Treaty

Message posted on ‎24 Dec 2021 10:22 PM

Re: Catch up & On demand not working

Posted by a Superuser, not a Sky employee. Find out more

@too+expensive123 

For users with Sky as their ISP too...like me! 

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