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Discussion topic: Cannot access Sky VIP since converting to Glass

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This message was authored by ThePindyCrew This message was authored by: ThePindyCrew

Cannot access Sky VIP since converting to Glass

I am having a problem accessing my Sky VIP account (Platinum) since moving from Sky Q over to Glass. I just get the attached error screen.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Cannot access Sky VIP since converting to Glass

Posted by a Superuser, not a Sky employee. Find out more

Same. It appears you lose your VIP tenure when you switch to Sky Glass unless you have Sky Broadband.

 

Sky are aware and are investigating.

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