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28 Jul 2021 12:28 AM
My sky mobile details and package is not showing either online and on the app, I statements showing so I don't know when payments are being taken. Please solve this issue as it's causing me distress
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28 Jul 2021 05:49 AM
Posted by a Superuser, not a Sky employee. Find out moreAs we are customers here like you @Shannonmm123 I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear on the right handside of this page.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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