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This discussion topic is read only Discussion topic: Can anyone explane tome why my account has gone up by £12 this month. If i do not get a satisfactory

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Message posted on ‎08 Nov 2022 05:16 PM

Can anyone explane tome why my account has gone up by £12 this month. If i do not get a satisfactory

Can anyone explain why my account has shot up by £12 this month. If I don't get a satisfactory answer, I will cancell my contract. This is not the 1st time this has happened.

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Message posted on ‎08 Nov 2022 05:18 PM - last edited: ‎08 Nov 2022 05:19 PM

Re: Can anyone explane tome why my account has gone up by £12 this month. If i do not get a satisfac

Posted by a Superuser, not a Sky employee. Find out more

@Trueblue47  You are not talking to Sky, so issuing threats to cancel will have zero effect.  We are all customers like you and have no access to accounts

 

Have you compared your previous blls to your currrent one?  Have discounts ended?  Is it possible previous discounts have now ended?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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Message posted on ‎08 Nov 2022 05:30 PM

Re: Can anyone explane tome why my account has gone up by £12 this month. If i do not get a satisfac

Posted by a Superuser, not a Sky employee. Find out more
@Trueblue47 wrote:

This is not the 1st time this has happened.

It's usually because all 'in contract' discounts are time limited - usually 12 or 18 months.

 

When they end then the bill goes up unless you take action.

I am just another Sky customer and my views are my own even if you don't like the answers
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