Discussion topic: Can I pause a payment without being cut off

This message was authored by: Natalie1 · ‎22 Apr 2022

What will happen if I don't pay

bill this month

This message was authored by: Daniel0210 · ‎22 Apr 2022

@Natalie1
If you normally pay by Direct Debit and it fails, Sky will try again 10 calendar days later. If that also fails a process starts whereby your services start being restricted. Be aware that we’ve been told that Skys Customer Service agents can’t stop that automated process.
We’ve also been told Sky don’t allow payment plans (except on a legitimately closed account) or promises to pay.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: GD1 · ‎22 Apr 2022

@Natalie1 No Sky don't allow you to pause payments on TV subs or Broadband, if you don't pay services will be restricted as a result.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This page has been archived

Discussion topic: Can I pause a payment without being cut off

Can I pause a payment without being cut off

All Replies

Re: Can I pause a payment without being cut off

Re: Can I pause a payment without being cut off

Was this discussion not helpful?

Search Sky Community

Start a new discussion