Discussion topic: Broadband check showing issues for 3 days, saying speed blow

This message was authored by: Shar66 · ‎20 Apr 2022

Having checked my sky service checker 3 days in a row it's showing issue alert ,speed could be better...but I can't get through to anyone to explain this

This message was authored by: cookiemonsteruk · ‎20 Apr 2022

@Shar66

Can you post your hub stats

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

And run tests from your my sky app and post the info in more about your connection

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by: dmy24 · ‎21 Apr 2022

Thank you for escalating this. We have sent an invite to chat 🙂

This message was authored by: Mr+Flibbles+86 · ‎23 Apr 2022

Update – Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

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Discussion topic: Broadband check showing issues for 3 days, saying speed blow

Broadband check showing issues for 3 days, saying speed blow

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Re: Broadband check showing issues for 3 days, saying speed blow

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Re: Broadband check showing issues for 3 days, saying speed blow

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