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This discussion topic is read only Discussion topic: Broadband account

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This message was authored by: Mary2609

Broadband account

I pay £24.50 a month for my broadband connection I have taken off sky talk and wonder if I could pay any less I am on universal credit so would I be able to any more help 

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This message was authored by: GD1

Re: Broadband account

Posted by a Superuser, not a Sky employee. Find out more

@Mary2609  You woulld need to call Sky regarding the Social Tariff.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Highlinder

Re: Broadband account

Posted by a Superuser, not a Sky employee. Find out more

@Mary2609You would have to phone Sky in order to take up that offer for people on Universal credit. Just dial 150 on your landline.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: Daniel0210

Re: Broadband account

Posted by a Superuser, not a Sky employee. Find out more

@Mary2609 
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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