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Discussion topic: Broadband account
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Message posted on 19 Apr 2022 07:55 AM
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Broadband account
I pay £24.50 a month for my broadband connection I have taken off sky talk and wonder if I could pay any less I am on universal credit so would I be able to any more help
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Message posted on 19 Apr 2022 07:59 AM - last edited: 19 Apr 2022 07:59 AM
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Re: Broadband account
@Mary2609 You woulld need to call Sky regarding the Social Tariff.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 19 Apr 2022 07:59 AM
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Re: Broadband account
@Mary2609You would have to phone Sky in order to take up that offer for people on Universal credit. Just dial 150 on your landline.
If you have found this solution helpful please tick this as the answer.
Message posted on 19 Apr 2022 08:11 AM
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Re: Broadband account
@Mary2609
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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