Broadband disconnected??

[SHARMEL]

Tried calling sky message says we are having technical issues please call later

[Garethm2]

Yup. Been down 45 mins now. Wolverhampton

[Yamkwak]

Down in Liverpool L16, this is not good got work to complete 

[K-T]

Internet down in UB3 as well. 

[BadCharlie]

Same story in Lincolnshire. Glad it's not just me, was having a bad day as it was. 😪

[Sue2310]

Connected to router but no connection to Internet, seems to be an issue everywhere. Crap when you have sky glass 🤣

[MG1]

My internet is down as well out of nowhere since 10:30pm? Please can someone tell me what is happening? 

[Jossy]

SR7 BB down also. The my sky app is undergoing maintenance apparently, I wonder if thats why it's down

[OliverSharp]

@sandoc where do you go to change the dna? Cant find where to do so on the router settings 

[Gary1503]

Same here in Helensburgh, 3 lights on but no internet

[Jeannette123]

No B-road band in Maidstone area. What is going on

[ArmyCrow]

Internet down in CM2, but Amazon devices are still connected. DNS servers seem to be the issue. 

[Solcorvus]

The problem seems to be with the UK DNS server for sky. Which means you cant resolve any domain names.

One way to get the internet back up is to use the google public DNS - on your device you can change from using the router settings to manual settings - put 8.8.8.8 in primary DNS and 8.8.4.4 in secondary DNS.

This gets things back up and running and you can switch back later when things improve.

[Emma38]

My broadband is also down, I'm in North London Tottenham 

[JNss28]

Mine has done the same - South West