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This discussion topic is read only Discussion topic: Broadband Hub delivery

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This message was authored by: Bernie+Ollerhead

Message posted on ‎08 Oct 2021 09:47 AM

Broadband Hub delivery

Ordered a new broadband hub 2 days ago, got a message saying it would be delivered yesterday. I had someone at home all day but it wasn't delivered but the Royal Mail tracking says it has been so who do I contact to find out what had happened? 

 

I am keeping an eye out today for the postman to ask him but failing that I don't know who to contact.

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Superuser
This message was authored by: GD1

Message posted on ‎08 Oct 2021 09:50 AM

Re: Broadband Hub delivery

Posted by a Superuser, not a Sky employee. Find out more

@Bernie+Ollerhead I would call Sky as as they are the sender/retailer and they will need to find out where it was delivered to and who signed for it.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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