Black screen flickers on Disney+

[Bethan1992]

When I watch Disney+ on my Sky app it flickers black when we are watching films. I tried the judder setting but that seem to make it worse. We have a 55 inch Samsung TV that's not even a month old but it was also happening on our older Samsung TV. Any ideas how to fix this

[asiben]

I have the exact same issue. Samsung tv, only happens on Disney+. Thinks it's something to do with HDR but can't be certain

[asiben]

I've resolved the problem by changing the settings in the Disney+ app to HD rather than auto. So it appears that the combination of Samsung TV, Sky Q, Disney+, and HDR was the problem. As soon as I turn the settings back to HDR, problem comes back. 

[thedutchgrinner]

Thanks. I had same problem. Black screen flicker when using Disney+ app on Sky Q with Samsung tv. Changing to Moderate data use (up to HD) in settings seems to have fixed the problem.