The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
10 Nov 2021 08:58 PM
My sky q box regularly has 2 second black outs and can increase in frequency until I switch everything off and back on at the plug. It's happening more and more but has been on and off for a year! It happens on live tv and recorded and there is no pattern as to when it might just start. Can someone from Sky PLEASE comment and advise as no one picks up the phone for support,
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
10 Nov 2021 10:15 PM
Posted by a Superuser, not a Sky employee. Find out more
@LauraLJ wrote:My sky q box regularly has 2 second black outs and can increase in frequency until I switch everything off and back on at the plug. It's happening more and more but has been on and off for a year! It happens on live tv and recorded and there is no pattern as to when it might just start. Can someone from Sky PLEASE comment and advise as no one picks up the phone for support,
Someone from Sky won't comment here. (As a customer to customer forum)
Have you tried a different HDMI lead?
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.